Shipping Policy (EN)

Is shipping secure?

Yes. Artworks are hand-packed with suitable materials and insured against loss or damage. A tracking number is provided.

How much does shipping cost?

  • EU: free standard shipping from €200 (otherwise €12 flat rate).
  • Outside the EU: free standard shipping from €320 (otherwise €22 flat rate).
  • Express option available at checkout (price shown at checkout).

Outside the EU, import taxes and duties are payable by the recipient — Incoterms DAP.

Timeframes

  • Preparation: 1–2 business days.
  • Dispatch from Ireland (UPS).
    • EU: typically 2–5 business days (Standard).
    • Non-EU: typically 3–7 business days (destination-dependent).

Indicative only; may vary due to customs, holidays, or peak periods. No compensation for delays beyond our control.

Carrier

Priority dispatch via UPS (Standard or Express, as you choose). For certain small formats, an equivalent postal service may be used where appropriate.

Returns & refunds

You have 14 days from receipt to return the artwork for a refund (see Returns & Refunds policy). The artwork must be sent back in its original condition, carefully protected.

Customs (non-EU) — Incoterms DAP

For orders outside the European Union, any import taxes and duties are payable by the recipient. These fees are usually collected by the carrier before/at delivery.

Contact

For any questions, email contact@lorenzopapace.fr

Let's collaborate

I am open to artistic commissions, residencies, scenographic, video, or musical collaborations.

A project in mind? A strange dream to bring to life? Let’s write it together.

© Lorenzo Papace. All rights reserved

Contacter
Lorenzo Papace

Veuillez m’écrire à mon adresse ou bien utilisez le formulaire ci-dessous. Je répondrai dans les meilleurs délais.

contact@lorenzopapace.fr

Contact
Lorenzo Papace

Please email me at my address or use the form below. I’ll reply as soon as possible.
contact@lorenzopapace.fr

Contacter
Lorenzo Papace

Veuillez m’écrire à mon adresse ou bien utilisez le formulaire ci-dessous. Je répondrai dans les meilleurs délais.

contact@lorenzopapace.fr

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